All Items are generally dispatched within 1-2 business days from Melbourne.
Tracking numbers will be provided after your order has been shipped. If you don't have a tracking number after 3 business days please email us at info@opaltoys.com.au
In order to offer our customers a fast and reliable service orders are processed immediately that they are received. Unfortunately, once an order has been processed online we are unable to make changes or cancel.
We accept returns within 30 days of the delivery date. Items must be unused and in their original packaging. Please visit our Return Policy page for detailed instructions.
No, you can place an order as a guest. However, creating an account allows you to track your orders and save your information for faster checkout in the future.
If you’ve forgotten your password, click on the “Forgot Password” link on the login page and follow the instructions to reset it.